Here is a list of some of the FAQs we receive regarding the work of our auto restoration experts in Concord, NC. If you have any further inquiries, do not hesitate to contact Cosmetic Auto Masters at any time and ask. We will be happy to address your concerns.
Q: What should I do after a road accident?
A: Contact your insurance company and let the agents know where the car is situated and where it is going, and ask for a claim number if they have not provided one for you yet. If the company wants to examine the vehicle at your property or their claims center, you have the choice of doing this, or you can inform them that you are dropping the vehicle at an auto body shop of your choice, and they can see it there.
Once the claim is reported, the company will send out an adjuster to have it appraised for damage. Call the auto body shop and give them the claim number. From this point on, the technicians will negotiate on your behalf to ensure that the car will be returned to pre-loss condition.
Q: Do I have to make an appointment for an estimate?
A: It depends on your situation. If you have been involved in an accident, your only obligation is to choose the auto restoration expert and inform the insurance agency where the vehicle is going. If you visit a shop whenever you decide, it is recommended that you set up an appointment for an estimate.
Q: How much is a mobile gelcoat repair estimate?
A: All estimates are free of charge if you decide to use the services of the provider. To have peace of mind, we suggest you ask in advance if it will cost you and how much.
Q: How long does it take to repair my car?
A: This is different for every repair. For instance, for a small auto scratch repair, it will take our technician approximately 30 minutes to an hour, depending on the depth and size of the scratch. For extensive cosmetic repairs, it can take up to a few days or even a week. The original estimated completion date may change if additional damage is found, or if there are parts that are not immediately available.
Q: Do you do dent repair?
A: Yes, we can fix dents, including dents on the door, trunk, rooftop, hood, grill, and more. Wherever the dent is located, if it can be fixed, we will make sure to repair it. Ask our specialists in Concord, NC in advance for an estimate. They will be happy to oblige.
Q: Will my paint match?
A: We are experts in auto paint repair and guarantee a color match. We use the highest quality of automotive paint and the most advanced color matching system in the industry. Our technicians are trained to use different techniques for paint application and guarantee a smooth finish that will suit your taste and match your expectations.
Have further questions regarding the work of our auto restoration experts? If that is the case, call Cosmetic Auto Masters at (704) 418-4802 now. We will be happy to hear from you soon!